Oh Yeah!
Here's your discount code for 20% off your order!
Yarnsider20
You'll also receive this code through email so you can use it later!
These are the questions we see made more frequently. If the answer to your question isn’t in this page, contact us!
We accept Paypal, Square, and soon we will hopefully offer
AfterPay as weLl!
Most orders are processed within 2 business days
We offer ready to ship and dyed to order options, which one it is will be stated on the listing names and descriptions. Check out our shop menu to shop only ready to ship options!
We ship through USPS using First Class Mail or Priority Mail for both National and International orders placed on our website
Your order will ship the next available business day after processing.
We take care of our customers so if there's an issue with your order please get in touch with us ASAP so we can make it right!
Please get in touch with us if you are not happy with your purchase. We will always work with our customers to find reasonable solutions.
We accept exchanges up to 30 days after order receipt. The product must be in the same condition as when it arrived. Yarn must still be in skein form and odor free.
Unless the exchange is due to an error on our part or damage was incurred during shipping, the customer will pay for postage when returning the item.
We highly recommend hand-washing your projects. If your yarn is superwash (most of ours are) you can machine wash on a gentle cycle inside a garment bag.
All wool yarns do best when washed in cool water.
Using warm & hot water might dull your yarn's color and could felt your yarn if it's not superwash.
Using a gentle soap, like Eucalan, will make sure your garment stays looking fresh for a long time!
Some minor color bleeding (very light-pale color) is normal and may happen in the first few washes, kind of like new jeans. This is just excess dye that hasn't been absorbed by the yarn, and shouldn't affect the other colors in your project either, so don't worry!
If your yarn is bleeding a lot, first make sure you're using cool to cold water and a mild detergent or wool wash and if it continues to bleed please let me know so I can help you figure out what's going on!
Lay your finished project flat to dry for best results.
Most dye colors used to dye yarn are fairly light-fast, which means they will not fade very much when exposed to the sun, but a lot of the super bright or neon colors are not as light-fast as other dyes might be and will fade/become lighter when exposed to the sun over time.
Here's your discount code for 20% off your order!
You'll also receive this code through email so you can use it later!